Nondiscrimination and language help

Our nondiscrimination policy

Aria Urgent Care Associates, Inc. complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including sexual orientation and gender identity). We do not exclude people or treat them differently because of these characteristics.

Free help we provide

For people with disabilities

• Qualified sign language interpreters.
• Written information in other formats, such as large print or accessible electronic formats.
• Other reasonable changes to help you get care. Both clinics have free parking, and our staff are happy to help.

For people whose first language is not English

• Our team speaks English, Spanish and Farsi.
• Qualified interpreters for other languages.
• Information written in other languages.

If you need any of these services, tell the front desk or call (714) 759-4100. These services are free.

If you believe we did not treat you fairly

If you believe we failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Section 1557 Coordinator: call (714) 759-4100, email info@ariaurgentcare.com, or write to Aria Urgent Care Associates, Inc., 601 S Beach Blvd, Anaheim, CA 92804. You can file in person, by mail or by email. If you need help filing, we will help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201, 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at www.hhs.gov/ocr/complaints.

Related

See also our accessibility statement, Notice of Privacy Practices and website privacy policy.